Terms & Conditions

Last Updated: September 24, 2026

1. Definitions

In these Terms & Conditions:

• "We," "Our," "Us" refers to Tulipmoorretreat
• "You," "Your," "Guest" refers to the user of our website or services
• "Services" refers to all services provided by Tulipmoorretreat, including but not limited to accommodations, gaming facilities, dining, and entertainment
• "Website" refers to tulipmoorretreat.com
• "Booking" refers to any reservation made for our services

2. Acceptance of Terms

By accessing our website, making a booking, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Refund Policy.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete information when making bookings
• Comply with all applicable laws and regulations

We reserve the right to refuse service to anyone who does not meet these eligibility requirements.

4. Bookings and Reservations

4.1 Making a Booking

When you make a booking through our website or other channels:

• You must provide accurate and complete information
• You are responsible for ensuring all details are correct
• A confirmation will be sent to your provided email address
• Your booking is subject to availability

4.2 Booking Confirmation

A binding contract is formed when you receive a booking confirmation from us. Please review your confirmation carefully and contact us immediately if there are any discrepancies.

4.3 Payment

Payment terms vary depending on the type of booking:

• Full payment or deposit may be required at the time of booking
• We accept major credit cards and other payment methods as indicated
• All prices are in Canadian Dollars (CAD) unless otherwise stated
• Prices are subject to applicable taxes and fees

4.4 Modifications and Cancellations

Modifications and cancellations are subject to our Refund Policy. Please refer to our separate Refund Policy document for detailed information about cancellation terms and applicable fees.

5. Guest Responsibilities

As a guest, you agree to:

• Comply with all property rules and regulations
• Treat property, staff, and other guests with respect
• Be responsible for any damage caused to the property
• Provide valid identification upon check-in
• Ensure that the number of guests does not exceed the booking capacity
• Not engage in illegal activities on the premises
• Not disturb other guests or create excessive noise
• Comply with all gaming regulations and responsible gaming practices

6. Check-In and Check-Out

Standard check-in and check-out times apply:

• Check-in time: 3:00 PM
• Check-out time: 11:00 AM
• Early check-in or late check-out may be available upon request and subject to additional fees
• Valid government-issued photo identification is required at check-in
• Credit card for incidentals may be required

7. Gaming Services

7.1 Age Restrictions

All gaming activities are restricted to individuals who are 18 years of age or older, or the legal gambling age in their jurisdiction, whichever is higher.

7.2 Responsible Gaming

We are committed to promoting responsible gaming. We provide resources and support for guests who may need assistance with gaming-related issues. Guests must:

• Gamble responsibly and within their means
• Be aware of the risks associated with gaming
• Seek help if they believe they have a gaming problem

7.3 Gaming Rules

All gaming activities are subject to:

• House rules and gaming regulations
• Applicable laws and regulatory requirements
• Management decisions are final
• We reserve the right to refuse gaming services to any individual

8. Property Rights and Restrictions

We reserve the right to:

• Refuse admission or service to any person
• Remove any person from the property for violating these terms or engaging in inappropriate behavior
• Modify or discontinue services without prior notice
• Change operating hours and availability

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid for your booking
• We are not responsible for loss or damage to personal property
• We are not liable for injuries resulting from your own negligence or failure to follow safety instructions
• We are not responsible for disruptions due to circumstances beyond our reasonable control

10. Indemnification

You agree to indemnify, defend, and hold harmless Tulipmoorretreat, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms & Conditions
• Your use of our services
• Your violation of any rights of another party
• Your negligent or willful misconduct

11. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

12. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Tulipmoorretreat or its licensors and is protected by copyright and other intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works without our written permission
• Use our trademarks or branding without authorization
• Extract data from our website using automated means

13. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for:

• The content or practices of third-party websites
• Any transactions between you and third-party providers
• The quality or availability of third-party services

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Acts of government or regulatory authorities
• War, terrorism, or civil unrest
• Pandemics or public health emergencies
• Labor disputes
• Utility failures or technical issues

15. Severability

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Waiver

Our failure to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Tulipmoorretreat regarding your use of our services.

18. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Province of Saskatchewan, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Saskatchewan, Canada.

20. Dispute Resolution

In the event of a dispute:

• You agree to first attempt to resolve the dispute informally by contacting us
• If the dispute cannot be resolved informally, both parties agree to participate in mediation before pursuing legal action
• Any legal proceedings must be brought within one year of the cause of action arising

21. Contact Information

22. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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